Terms of Service & Privacy Policy - fbsmm.online

Terms of Service & Privacy Policy

By accessing or using the services offered by fbsmm.online, you agree to be bound by the following Terms of Service and Privacy Policy. If you do not agree with any of these terms, please do not register or use our services.

General

By placing an order with fbsmm.online, you automatically agree to all of the terms listed below, whether you have read them or not.
Creating an account on our platform indicates your consent to receive monthly newsletters containing service updates and promotional offers.
We reserve the right to modify these Terms of Service at any time without prior notice. You are responsible for reviewing the terms before placing any order to stay updated with changes.
You agree to use fbsmm.online in compliance with the Terms of Service of all relevant third-party platforms, such as YouTube, SoundCloud, Vine, Pinterest, and other social media sites.
Prices and service rates may change without notice. All active terms remain applicable in the event of such changes.
We do not guarantee delivery times for any services. All delivery times provided are estimates only. Orders that are still in process are not eligible for cancellation or refund due to delays.
While we aim to provide services exactly as described, we reserve the right to substitute service types if deemed necessary to complete an order.
Disclaimer: We are not responsible for any losses or damages to you or your business resulting from the use of our services.
Liabilities: We are not liable for any suspension, bans, or content removals made by social media platforms such as YouTube, SoundCloud, Vine, or Pinterest.
Payments
We accept payments through Visa, MasterCard, AMEX, Apple Pay, and PayPal. You will be redirected to a secure payment gateway during checkout.
All card transactions are processed via a PCI DSS-compliant payment processor, ensuring secure handling of your payment details.
When paying by card, you may be required to complete 3D-Secure authentication based on your bank's policy.
Accepted card types: Visa, MasterCard, Maestro.
Payment details (card type, number, expiry date, cardholder name, and CVC/CVV code) are handled securely by the payment processor. We do not store or access this data.
Users under the age of 18 are prohibited from registering or transacting on this website.
Cardholders should retain copies of all transaction records and relevant merchant policies.
Users are solely responsible for maintaining the confidentiality of their account credentials.


Service Policy

Our services are intended solely to promote your presence on platforms like YouTube, SoundCloud, Vine, Pinterest, or other social networks by enhancing your appearance.
We DO NOT guarantee any interaction, engagement, or activity from the followers you receive.
We DO NOT guarantee that all follower accounts will contain profile pictures, bios, or uploaded content, although we strive to maintain a high quality standard.
You must not upload any content that violates the policies or community standards of supported platforms, including explicit or illegal material.
Orders for private accounts are not eligible for refunds. Please ensure your account is set to public before placing an order.

Refund Policy

No refunds will be made to your payment method. After a deposit has been completed, there is no way to reverse it. You must use your balance on orders from fbsmm.online
You agree that once you complete a payment, you will not file a dispute or a chargeback against us for any reason.
If you file a dispute or charge-back against us after a deposit, we reserve the right to terminate all future orders, ban you from our site. We also reserve the right to take away any followers or likes we delivered to your or your client's Instagram/Facebook/Twitter or other social media account.
Orders placed in fbsmm.online will not be refunded or canceled after they are placed. You will receive a refund credit to your fbsmm.online account if the order is non-deliverable.
Misplaced or Private account orders will not qualify for a refund. Be sure to confirm each and every order before placing it.
Fraudulent activity such as using unauthorized or stolen credit cards will lead to termination of your account. There are no exceptions.
Please do not use more than one server at the same time for the same page. We cannot give you the correct followers/likes number in that case. We will not refund for these orders.

⚠️
IMPORTANT SERVICE UPDATE

Service Pause

SERVICES WILL BE PAUSED IN
00 DAYS
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00 HOURS
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00 SECONDS
13 October 2026  •  12:00 GMT

Hey everyone

Just a quick heads-up — all services on the panel will be paused 7 days from now, on 13 October 2026 at 12:00 GMT.

We’re taking some time to rework and optimize our backend infrastructure. We’ve been reviewing service performance, API response handling, processing queues, delivery stability, and overall system efficiency, and we feel it’s better to pause things rather than continue providing services that aren’t meeting our standards.

No new orders will be accepted once the pause begins. However, we will continue to honor valid refill requests for orders that were already placed, according to the applicable service refill terms.

At this point, we cannot confirm whether the services will resume. Once the rework is complete, we’ll run proper testing and evaluate the results. The decision to resume will depend on the outcome of that testing.

Lastly, we just want to say thank you. It’s been 6 long years of this journey, and throughout that time, many of you have stayed with us through both the good times and the difficult ones.

You trusted us, supported us, and continued using our services when things were going well — and even when they weren’t.

Whatever happens next, we genuinely appreciate everyone who has been a part of these 6 years. ❤️

We’ll keep you updated once we have a final decision.

⚠️ IMPORTANT — BALANCE REFUNDS

If you currently have funds/balance remaining on your account, we kindly request you to reach out to us so we can arrange a refund of your remaining balance.

Thank you for everything. ❤️